We value your trust. This page explains how we collect, use, and protect your data in line with Canadian law.

What We Collect

We collect only what we need to give you better service, answer your questions, and meet legal duties.

• Name, address, and contact details so we can reply to your inquiries and requests.
• Info about your interests or service needs, to help us match our support to you.
• Technical data like browser, device, and location (if you visit our website).
• Records of your contact with us, such as emails or forms you send.

How We Use Data

We use your data only to help you, improve our work, and meet our legal duties.

• To answer your questions or requests in a timely and clear way.
• To improve our website, tools, and how we serve you.
• To meet legal rules and respond to requests from authorities.
• To send updates or info you have asked to get.

Legal Basis For Processing

We process your data as allowed under Canadian privacy law, including consent and legal duty.

We only process your details with your okay, or when needed to answer your request, meet legal needs, or protect rights.

Who Gets Your Data

We don’t sell your data. We only share with trusted partners who help run our service.

• Service providers who help us run our website, tech, or admin tasks (with contracts to protect your info).
• Authorities, if we must by law, to meet legal or safety duties.
• Other cases, but only with your consent and after explaining why we need to share.

How We Protect Data

We use secure systems, passwords, and staff training to keep your data safe. But no system is perfect, and risks remain. If we detect a breach, we’ll let you know and act fast.

Your Rights

You have the right to know, correct, or delete your data and to object to some uses.

• Ask what data we hold about you and why.
• Request changes if your info is wrong or out of date.
• Ask us to delete your data when it’s no longer needed.
• Withdraw your consent at any time for uses based on your okay.

Cookies And Tracking

Our website uses cookies to keep things running smoothly and see how people use our site.

Cookie Policy Cookie Policy

Contact Us

Questions about your privacy? Contact us using the details below. We aim to answer all requests within a week.

Policy Updates

We may update this policy. Changes are shown here, with dates. Please check back for updates.